1. General Warranty Policy
Warranty coverage varies depending on the manufacturer, brand, and type of spare part.
Some items include warranty directly from the supplier, while others may not include warranty
due to their nature or usage conditions.
2. Genuine Parts Warranty
- ✔️ Genuine parts usually come with manufacturer-backed warranty.
- ✔️ Warranty covers defects in materials and workmanship.
- ✔️ Warranty does not cover damage caused by misuse or incorrect installation.
3. OEM Parts Warranty
- ✔️ OEM parts may have limited warranty depending on the supplier.
- ✔️ OEM warranty is typically shorter than genuine parts warranty.
- ✔️ Coverage applies only to manufacturing defects.
4. Warranty Limitations
- ❌ No warranty on electrical parts once installed.
- ❌ No warranty on consumable items (filters, belts, hoses, etc.).
- ❌ No warranty for parts damaged due to incorrect installation.
- ❌ No warranty for parts used in conditions beyond recommended limits.
5. Claim Process
To submit a warranty claim, the customer must provide:
- ✔️ Proof of purchase
- ✔️ Part number and details
- ✔️ Description of the issue
- ✔️ Evidence such as photos or videos (if applicable)
6. Important Notes
All warranty decisions are subject to supplier or manufacturer inspection.
Replacement or refund is based on the approval of the supplier, not the seller.
7. Contact Us
For warranty inquiries, please contact our team:
📞 Phone: 0500282576
✉️ Email: sales@bazheer.sa